The first time Front of House Robots have been on display at a major UK Hospitality Expo and the reception was fantastic!
Hutech Robotics the distributor of PuDu’s world leading technology, Front of House Service Robots had a busy month in March, attending not just one but two of the major UK Hospitality exhibitions, Northern Restaurants and Bar 2022, at Manchester Central and Hotel, Restaurant and Catering 2022 at The Excel Centre, London.
The robots caused a real stir and literally hundreds of people visited our stand, wanting more information about how the robots could be put to best use in their restaurant or business.
It’s fair to say that we had a few enquiries for uses that we hadn’t even thought of but in the main, it was restaurant and hotel owners who could see the immediate, multiple benefits Bellabot in particular could bring to their operation.
As a short term solution to the staffing shortage in hospitality, the benefit was obvious but secondarily, aside from the very practical uses the robots perform as ‘food runners’ and general front of house servers, everyone agreed that freeing up FoH staff to spend more time actally in the front of house, rather than running backwards and forwards, meant that customers would actually get better service with more attention being paid to customer engagement and delivering a much enhanced customer experience, something that would only benefit the restaurant in return bookings and even customer gratuities!
And not one person we spoke to couldn’t see the huge cost saving benefits offered by employing robot servers, so all in all, what was ther not to like.
Here’s a few images from the Expo’s and if you’ve never attended either NRB or HRC yourself, either as an exhibitor or delegate, then I’d definately recommend it if you’re in any way connected to hospitality in your business.